Returns & Exchanges
At Ontario Cannabis Store, we want you to be completely satisfied with your premium apparel and lifestyle accessories. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing